Clinical Approach

Arrow Health is a leading addiction treatment provider in Australia.

Benefits of Clinical Treatment

Patients will meet with a therapist to develop self-awareness and achieve personal transformation. Therapists help patients uncover the root cause of their addiction through various questions and interactions. In particular, a high percentage of patients in recovery have co-occurring disorders. Military veterans, for instance, often use drugs to cope with Post Traumatic Stress Disorder (PTSD), as do victims of physical and sexual abuse.

The underlying causes of an addiction include:

  • Inability to control one’s energy
  • Peer pressure/popularity
  • Combating feelings of depression
  • Enhancing mood
  • Stress reduction
  • Poor lifestyle choices
  • Escaping stress or pressure
  • Filling voids
  • Coping with trauma
  • Lack of connection
  • Self-esteem issues, guilt, or shame
  • Self-medicating mental health disorders
  • Compulsive behaviours like self-harm
  • A desire to feel good
Clinical Treatments for Drug and Alcohol Addiction

Clinical treatment focuses on the mental and emotional aspects of addiction and integrates therapy and counselling into a broader treatment plan. Patients in treatment engage with knowledgeable therapists to understand how addiction occurs and are screened for any possible co-occurring disorders, processes which continue throughout the patient’s time in treatment. Therapists will evaluate patients for underlying factors, such as guilt and shame while tackling core issues. Therapists also assess patient’s backgrounds to gain an understanding of their upbringing, along with current feelings or issues, in order to help identify goals and create an individualized treatment plan.

There are many different types of clinical treatments. Therapists will help determine which types of therapy best meet the individual needs of a patient after meeting with them and completing initial assessments. This holistic approach treats clients physically through a detox program (medicated if required) and treats the psychological and mental health of clients and their families’ through a mix of proven therapeutic approaches including 

  • Trauma resolution
  • Self-efficacy and motivation
  • Psychotherapy
  • Trans-theoretical model
  • Cognitive behavioural therapy (CBT)
  • Dialectical behavioural therapy (DBT)
  • Building and/or rebuilding healthy relationships
  • Relapse prevention education and techniques
  • Positive psychology
  • 12-Step facilitation
  • Group and individual therapy
  • Multidimensional family therapy
  • Writing, Art, and Music Therapy
  • Alumni Programs
Trauma Resolution

Trauma resolution unearths underlying reasons for addiction, encouraging empowerment in the patient via psycho-education. Trauma resolution is where many patients get to fully delve into their past to discover how it impacts their current problems. Patients may discover a single incident, its aftermath being largely responsible for their addiction, or they may find out that there are a number of problems.


Psychotherapy delves into the mind of the patient and offers problem-solving solutions to addiction. Patients can connect thoughts and feelings for self-awareness. Psychotherapy explores any underlying challenges to addiction, including co-occurring disorders such as anxiety, obsessive-compulsive disorder, eating disorders, and attention deficit hyperactivity disorder.

Self-efficacy and Motivation
Self-efficacy refers to people’s beliefs about their ability to succeed or accomplish a task. These beliefs determine how people feel, think, behave and motivate themselves.
Trans-theoretical model
An integrative theory of therapy that assesses an individual’s readiness to act on a new, healthier behaviour, and provides strategies to guide the process of change.
Cognitive Behavioral Therapy (CBT)

Cognitive Behavioral Therapy (CBT) is a successful, evidence-based therapy (EBT) commonly used in the treatment of substance use disorders. Individuals with substance use disorders often have negative, unhealthy patterns of thinking. CBT is effective at helping individuals identify self-defeating thoughts, beliefs, and behaviours, all of which may drive their addiction. CBT focuses on challenging and changing cognitive distortions and behaviours, while also improving emotional regulation. It further addresses the need to develop problem-solving skills, as well as healthy coping strategies.

Relapse Prevention Techniques

Relapse prevention techniques are included in many treatment plans to prevent future drug or alcohol use. As patients gain insight on how to refuse drugs and alcohol, they can re-prioritize other valuable elements of their life. Life skills coaching is also an important part of relapse prevention, as it teaches skills that help treatment seekers make the right choices.

12-Step Support Groups

Most rehab facilities offer access to 12-Step or 12-Step-oriented programs. These programs are largely based on Alcoholics Anonymous, the world’s largest alcoholism support group, and help patients establish a sense of community with others struggling with the same issues. Many 12-step groups use spiritual teachings and practices, encouraging patients to also alter destructive habits and acknowledge a higher power. 12-Step programs are often a recovering addict’s primary source of support after they leave rehab, and often help maintain sobriety indefinitely.

Group Therapy

In group therapy, patients gain the support of staff and patients. Some groups focus on 12-Step oriented practices, but may also include mindfulness and meditation practices, psycho-education focuses, stress reduction, and connection. Other topics often covered in group therapy include relapse prevention skills and techniques, healthy boundaries, communication skills, therapeutic activities, and cognitive enhancement skills. Some facilities offer peer-led groups to encourage the flow of positive energy and the sacredness of patients healing in a positive space.

Multidimensional Family Therapy

Multidimensional Family Therapy, also known as Family Systems Therapy (FST), is an evidence-based therapeutic method utilized by many clinicians during treatment for substance use disorders, as addiction is often described as a family disease. Individuals are inseparable from their relationships; therefore, it is important to develop or make current ones healthier. FST is based on the belief that changes in the behaviour of one family member are likely to have an influence on the way the family functions over time. It is believed that every member affects each other, and there is a chain-reaction that occurs when one does good or bad. During FST, the family works individually and together to resolve a problem that directly affects one or more family members. Family members explore their individual roles within the family, learn how to switch roles, and also learn how to support each other while expressing their personal needs.

Writing, Art, and Music Therapy

Patients embrace creativity during writing, music, and art therapy. For example, reflection writing classes are offered by skilled personnel to prompt the patient.  These creative outlets help patients connect to their pain and addiction in a healthy manner, leading them to self-discovery. Art, such as music and drawing, is a healthy outlet and form of self-expression

Alumni Programs

After patients complete rehab, they can remain connected to fellow patients and staff through alumni programs to build support and prevent relapses. Examples include private social media groups, organized 12-Step meetings,  and more. Alumni programs offer support in many ways and greatly aid participants in maintaining sobriety.


Our qualified team has over 30 years’ experience in the medical and AOD sector. Staff combine their qualifications with their own lived experience with addiction and recovery. Meet the team.

Staff have a range of qualifications including:

  • Masters of Neuro-Linguistic Programming
  • Masters of Clinical Family Therapy
  • Masters in Social Science
  • Bachelor of Social Science and Community Welfare
  • Bachelor of Dual Diagnosis in Mental Health and Alcohol and Other Drugs (AOD)
  • Bachelor of Medicine and Surgery
  • Bachelor of Behavioural Neuroscience
  • Post Graduate Diploma in Counselling and Human Services
  • Graduate Diploma in AOD
  • Graduate Diploma in Community Development
  • Diploma of Addiction Counselling
  • Diploma in AOD and Mental Health
  • Diploma in Community Welfare Work
  • Diploma of Nursing
  • Certificate IV in Youth Work
  • Certificate IV in Alcohol and Other Drugs (AOD)
  • Certificate IV in Nursing
  • Certificate IV in Mental Health

Real Stories

  • Luke

    Former Client

    When I came into Arrow I was fragile, broken and felt like I was beaten by my addiction. I’d lost all hope and burnt a lot of bridges. I walked out of my assessment and felt like I had a chance. From my first day of treatment, the staff were great. They made it easier. I learnt a lot and now, 6 months later, I feel like a new man.

  • Rodney

    Former Client

    Arrow didn’t care that I was in custody when my wife first approached them. They told us that it didn’t matter how I came to rehab, as long as I got there. And it was the support and structure provided by the Arrow program that directed me onto my path of recovery. Doing the Arrow program taught me a lot about the disease of addiction and everything that comes with it. Arrow introduced me to group therapy and counselling. I have learned to prioritise my recovery every day. I have been able to reconnect with my family and develop new friendship groups with people that are supportive and experiencing the same things as me. I am 6 months clean and most importantly have the tools in place to manage my recovery and finally get my life back on track.

  • Rosa

    Wife of Former Client

    As we made our way up the driveway I was struck by the beauty of the countryside and the lovely building. The bedrooms are cosy and comfortable. It felt like a sanctuary. It was comforting knowing that my husband was in a safe place with experienced staff and I’m happy to say – he’s like a different person now. It’s not always easy, but things are getting better each day.