Careers

Arrow Health is a leading addiction treatment provider in Australia.

Front Desk Receptionist
JOB LOCATION: Armadale VIC 3143

About the Business

Arrow Health is a cutting-edge addiction treatment organization dedicated to transforming lives. We believe in providing individuals and families with the opportunity to change, grow, and reconnect. Our diverse teams work tirelessly to reduce drug use, improve mental health, and rebuild the connections that matter most.

Why Arrow Health:

Make a Difference: Are you committed to making a positive impact on someone’s life? Join our team of compassionate individuals dedicated to creating change.
Reputation in Mental Health: Arrow Health has established a stellar reputation in the Mental Health sector. This is your chance to be part of a team that’s leading the way in transformative care.

About the Role

We are on the lookout for an empathetic and compassionate individual who loves providing a high standard of customer service. As a Front Desk Receptionist, you’ll be the face of our team, representing us at the front reception desk. Your role is crucial as you advocate for our programs, supporting residents and their families.

Key Responsibilities:

  • Client Relationship Management: Engage with prospective clients and families, offering empathy and understanding
  • Reception Duties: Be the welcoming face of our Company, managing phone systems, emails, and redirecting calls
  • Administrative Support: Coordinate all front-desk reception activities, handle billing, invoicing, and payments using Xero
  • Housekeeping: Ensure the office operates smoothly by managing general housekeeping and presentation within the facility
  • Operational Support: Manage agendas, appointments, and other operational requirements as required

What We Are Looking For:

  • Customer Service Skills: Excellent phone and customer service skills with a focus on providing real help
  • Experience: Previous experience in Office Administration, Executive Assistance, or a similar role
  • Emotional Intelligence: Strong emotional intelligence to manage complex work and interactions
  • Technical Proficiency: Intermediate use of Office 365 programs (Word, Excel, Outlook)v
  • Health Services or Mental Health Experience: Preferred, but not mandatory
  • Attention to Detail: Great attention to detail, even in high-pressure situations

Bonus Points If You Have:

  • Understanding of community services and AOD support
  • Prior experience and skills in Mental Health and Risk assessments

About you – Essential Criteria

Receptionist experience: 1 year
Current and valid Driver’s Licence
Police Check

To Apply

Email your resume to: jobs@arrowhealth.com.au
Or call: 03 9533 7888 and ask for Maja
You must be allowed to work in Australia with no limitations or temporary visa conditions.

Arrow Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note that only shortlisted candidates will be contacted and further background checks may be completed on the successful applicant.

Registered Nurses
JOB LOCATION: Woodend VIC 3422

Are you passionate about healthcare?
Are you looking for a change in pace?
Wanting to connect with patients to help support their treatment?
Great Benefits

Arrow Health, situated in the beautiful foothills of Macedon Ranges, is looking for registered nurses to join its expanding mental health team. Working within an established treatment program, your role will be to support the delivery of researched backed treatment programs focused on behavioural change around addiction and mental health.

If your passionate about making a difference in patient lives and wanting to explore other therapies such as CBT, DBT, Equine therapy and nutrition, click apply at the bottom of this ad and have a conversation with one of our team.

About the Business

We are a cutting-edge addiction treatment organisation for individuals and families. At Arrow Health we believe that every person should have the opportunity to change and grow. Our diverse teams work with individuals, families and communities to reduce drug use, improve mental health and reconnect people to their family and the community.

This is a great opportunity to join the team which has a great reputation in the alcohol and other drugs and mental health sector.

About the Role

Ideally you will be a proactive and engaging Registered Nurse who has a desire to support the team, and positive patient outcomes. Your excitement to facilitate health promotion, education and psycho-education for consumers, will motivate patients toward their treatment plan goals.

As always, it is integral that you have a high level of confidentiality and an understanding privacy of others.

We have various opportunities available.

You must be open to working a 4 week rotating roster of morning, afternoon and overnight shifts.

About you – Essential Criteria

A current AHPRA registration
A current First Aid Certificate
Computer and systems experience to update client records
Exceptional communication skills, both verbal and written, with strong attention to detail
Ability to work under pressure/stress and meet demands
Current and valid Driver’s Licence
Current and valid Police Check and Working with Children Check

To Apply

Email your resume to: jobs@arrowhealth.com.au
Or call: 03 9533 7888 and ask for Maja
You must be allowed to work in Australia with no limitations or temporary visa conditions.

Arrow Health is an Equal Opportunity Employer.
Please note that only shortlisted candidates will be contacted and further background checks may be completed on the successful applicant.

Support Workers
JOB LOCATION: Woodend VIC 3422
JOB TYPES: Part-time, Casual

We are looking for energetic and dynamic individuals with a passion for changing people’s lives to join our growing team. The role is centered on providing our residents with help and support as well as their families as they journey through our Alcohol and Other Drugs (AOD) addiction treatment program and services.

Arrow Health is a leading provider of addiction and mental health treatment programs centered on achieving patient outcomes through the use of medical intervention, evidence-based therapies and proven tools and support structures.

We are looking for individuals who have an understanding of the AOD and/or the Mental Health sector to join us in a Casual or Part Time capacity.

Support Workers must be open to working a rotating roster of morning, afternoon and overnight shifts and work collaboratively as part of a wider multidisciplinary team.

The following roles are currently available within the private hospital and the therapeutic community:

  • Engage with patients to support their needs
  • Provide patients support and supervision throughout the program to achieve outcomes
  • Supervision of group activities and attendance offsite
  • Assist group facilitators when required

To be successful you must have an understanding and working knowledge of the AOD sector, and experience in or a desire to understand mental health.

Schedule:

  • Evening shift
  • Monday to Friday
  • Night shift
  • Rotating roster
  • Shift work
  • Weekend availability

Supplemental pay types:

  • Penalty rates

COVID-19 considerations:

  • Covid safe plan

Ability to commute/relocate:

  • Woodend VIC 3442: Reliably commute or planning to relocate before starting work (Required)

Licence/Certification:

  • Certificate IV in AOD Alcohol and other Drugs (Required)
  • Working with Children Check (Preferred)
  • National Police Certificate (Preferred)
  • Driver Licence (Preferred)

Work Authorisation:

  • Australia (Preferred)

To Apply

Email your resume to: jobs@arrowhealth.com.au
Or call: 03 9533 7888 and ask for Maja
You must be allowed to work in Australia with no limitations or temporary visa conditions.

Arrow Health is an Equal Opportunity Employer.
Please note that only shortlisted candidates will be contacted and further background checks may be completed on the successful applicant.

Cleaners
JOB LOCATION: Woodend VIC 3422
JOB TYPES: Part-time, Permanent

We have a fantastic opportunity for an experienced Cleaner to join our team. This role will assist the facilities team to ensure the smooth running of the Facility and to ensure that it is clean, presentable and maintained at all times.

Arrow Health is a private hospital and addiction treatment organisation.

You will have experience in:

General housekeeping to a hospital standard
Cleaning, mopping, wiping, scrubbing, vacuuming, changing bed linen to name a few
Cleaning common areas and offices

Key Criteria include:

Experience in facilities, cleaning or housekeeping
Manual Handling experience
Excellent communication skills, both verbal and written, and a keen eye for detail.
Ability to work as part of a team
This is a fantastic role, which would allow the right person to become part of an expanding a growing business centered on changing people’s lives. If this sounds like the role to you, please apply now.

Schedule:

  • Afternoon shift
  • Day shift
  • Monday to Friday
  • Morning shift
  • Weekend availability

Supplemental pay types:

  • Penalty rates

Experience:

  • Housekeeping: 1 year (Preferred)
  • Cleaning: 1 year (Preferred)

License/Certification:

  • Australian driver’s licence (Preferred)

Ability to commute/relocate:
Woodend VIC 3442: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)

To Apply

Email your resume to: jobs@arrowhealth.com.au
Or call: 03 9533 7888 and ask for Maja
You must be allowed to work in Australia with no limitations or temporary visa conditions.

Arrow Health is an Equal Opportunity Employer.
Please note that only shortlisted candidates will be contacted and further background checks may be completed on the successful applicant.

Future Opportunities

Our needs change over time. If you are interested in joining the Arrow Health team, please email us your resume. We’ll reach out if your experience fits one of our future opportunities.