The Arrow Heath team represents a wide range of knowledge and experience and consists of people who are passionate about working with addicts and helping them achieve positive change within their lives.

They believe that no matter how bad the situation, recovery is possible and sustainable if you are prepared to make changes and engage in a quality rehabilitation program.


Sam Lawrence


Sam is responsible for the realisation of Arrow Heath. During his time with Arrow he was our Client Coordinator. He was a fantastic source of strength and hope for many of our clients and their families as they made the daunting first call to Arrow. With an infectious personality and smile his true passion for recovery shone through.

Whilst at Arrow Health Sam successfully completed his AOD qualification and embodied all the benefits that recovery brings. Although not with us physically he will always remain a vital part of out team as his spirit continues to underpin the true values of our organisation.

General Manager

Toby Lawrence. BBNSc, MMagt, Grad Dip Magt, FAIM

Toby first took an interest in addiction and recovery whilst studying his undergraduate degree in Behavioural Neuroscience. Through the personal experience with a loved family member, Toby has been able to understand the effects addiction can have not only on the individual, but also on that individual’s family and friends.

It is this effect on the often forgotten people that drives the services offered by Arrow Health. Toby has spent the last 10 years managing and coaching some of Australia’s biggest companies and now, looks to focus his talents on providing hope and guidance to the family and friends of people with the disease of addiction.

Founder and Advisor

Penny Lawrence. MBBS, BSc(Hons)

Penny is the driving force behind the development of Arrow Heath. She is a medical practitioner with 30 years experience in general practice.

Regardless of her qualifications, she and her family were unable to avoid personal exposure to the consequences of drug addiction.

Arrow Health gives her the opportunity to make use of the knowledge and experience she has gained over the last 12 years, and to provide an alternative and better service for those individuals and families affected by drug addiction.

Outpatient Client Coordinator

Bruce Laidlaw

The challenges of addiction and recovery are best faced with the support of someone who has had extensive personal experience.  Bruce’s own journey of recovery has allowed him to bring a strong commitment to helping others along the path of healing. This knowledge and experience allows him to apply himself to a number of different roles at Arrow Health. He oversees all operations of our outpatient program, works one on one with clients in recovery coaching and is a vital a part of our assisted intervention team.  Bruce not only has a lived experience of addiction but has additionally completed studies of community services work, AOD, mentoring, counselling and coaching. This year, Bruce is furthering his studies focusing on a counselling degree.

Client Counsellor

John Campbell

John has worked in community health and related private sectors for over 28 years.

In addition to the community and private sectors, John has extensive expertise in the youth, mental health, drug, alcohol, homelessness and the justice sectors.

His primary role at Arrow Health is in counselling and case management. John has Post-Graduate qualifications in Community Development (RMIT); Alcohol and other Drugs (RMIT) and a Master of Social Sciences (RMIT).

Family First Step Program Co-ordinator

Julie Lieber

Julie’s own personal experience allowed her to understand the toll that addiction has on families and loved ones. Julie has worked extensively within the support space for a number of years, helping individuals and families understand addiction and the path to recovery. She has a Bachelor of Community Services in Mental Health and Alcohol and Other Drugs (Dual Diagnosis) and a Diploma of Community Services (Alcohol & Other Drugs and Mental Health). Julie was instrumental in the establishment of many family support groups all around Victoria and Previously worked for the Asylum Seeker Refugee program in Nauru. in 2015 she launched the Arrow Health Family First Step Program, the first family program of its kind in Australia.

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With our help, addiction is treatable and recovery is achievable